Overview
We are looking for a proactive Client Management Intern to support our team in building and maintaining strong relationships with clients. This role involves assisting with client communications, ensuring smooth coordination between teams, and contributing to the overall client experience. It’s a great opportunity to gain real-world exposure in managing professional relationships and understanding client-facing operations.
Key Responsibilities
Assist in managing day-to-day client communications via email, calls, and meetings.
Maintain client records, documents, and communication logs.
Support the preparation of proposals, presentations, and reports.
Coordinate with internal teams to ensure client deliverables are met on time.
Track client feedback and work with the team to implement improvements.
Help organize client-related events, check-ins, or review sessions.
Conduct research on clients’ industries to provide better insights and support.
Skills & Qualifications
Strong verbal and written communication skills.
Ability to build rapport and maintain professionalism with clients.
Good organizational and problem-solving abilities.
Proficiency in MS Office/Google Workspace; CRM knowledge is a plus.
Team-oriented, detail-focused, and adaptable.
Interest in business development, client success, or account management.
Learning Opportunities
Hands-on experience in client relationship management.
Exposure to negotiation, communication, and customer success strategies.
Learn how to balance client expectations with company deliverables.
Gain insights into professional client servicing in a fast-paced environment.
Perks & Takeaways
Internship Certificate upon successful completion
Flexible working hours
Working with the Founder & Experienced team
Opportunity to build a professional portfolio
Prospects for promotion to StepUp Freelancer roles
Duration
2 Months